# Providers If you're using one of our integrated partners to buy, sell, or transfer crypto, this page will help direct you to the right place. These services operate independently from us, so some issues are best handled by their support teams. ### 🟣 MoonPay We're partnered with MoonPay, a trusted global payment processor, to allow users to directly deposit and withdraw using payment methods like Apple Pay, credit/debit cards, PayPal, Venmo, and bank transfers. #### Common issues: * Declined payments or withdrawals * ID and KYC verification * Deposit and withdrawal limits #### What to do: * [MoonPay help center](https://support.moonpay.com/) * Email: ### 🟦 Coinbase We're partnered with Coinbase to allow users to deposit, withdraw, and purchase crypto directly through their linked Coinbase account or Coinbase-Apple Pay on Moonshot. #### Common issues: * Crypto transfer delayed or not received * Login or 2FA issues * Apple Pay deposits #### What to do: * [Coinbase help center](https://help.coinbase.com/en/contact-us) * [Live chat bot support](https://help.coinbase.com/en) * Email: ### 🟢 Robinhood We're partnered with Robinhood to allow users to deposit, withdraw, and transfer crypto directly from their Robinhood account to and from Moonshot. #### Common issues: * Account connection issues * Withdrawal delays * Region availability #### What to do: * [Robinhood help center](https://robinhood.com/us/en/support/) * [Direct support contact](https://robinhood.com/contact) ### 🧩 Still need help? If you’ve already contacted the provider but still have a question about your wallet or a transaction on our platform, please reach out to us here or through the support center in the app. We’ll do our best to assist or guide you further. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.moonshot.com/get-started/withdraw/providers.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.