> For the complete documentation index, see [llms.txt](https://support.moonshot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.moonshot.com/faqs/avoiding-scams.md). # Avoiding scams ### What is phishing? Phishing websites and dApps (decentralized applications) try to trick users into giving up their sign-in credentials or other sensitive information, allowing scammers to take control of their accounts or wallets. These attackers often use emails, text messages, social media, and search-engine ads to make their sites appear legitimate. ### What is a giveaway scam? Scammers often run fake giveaway promotions on social media. They post screenshots claiming to be from companies or executives and link to fraudulent websites or private chats. They also use fake accounts to comment and make the scam look legitimate. These sites will then ask you to “verify” your wallet by sending cryptocurrency, money you will never get back. {% hint style="danger" %} Moonshot Support will never ask you for your login code or your secret phrase. {% endhint %} ### What are airdrop coins? An airdrop is when the team behind a new coin sends free coins to your wallet to promote their project. Some airdrops are legitimate and part of a coin’s release plan. However, if you didn’t request the airdrop or if it includes instructions that send you to links outside the app, it may be fraudulent. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://support.moonshot.com/faqs/avoiding-scams.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.